Mike Allison, director of protection at Paradigm Protect, explains why and how firms should centre Consumer Duty in light of the FCA’s Pure Protection Market...
95.6% of insurance customers feel fairly treated, but claims and renewals see the most negative feedback, Smart Money People’s Q3 2026 report has found.
3 in 4 advisers believe some income protection is better than none, but up to 81% rarely discuss alternative IP with clients, National Friendly reports.