Eric Galbraith, BIBA Chief Executive, said:
“I am delighted to see that 95% of our members are satisfied with the job BIBA is doing. However my real challenge is to move the 42% of members who said they are satisfied with our activities to join the 54% who are either very or extremely satisfied.
“Regulation remains our key priority so it is good to see that we are aligned to members needs and I’m also pleased that merger with the IIB has been well received. We will be using the results to shape the future of the association and I want to thank all the brokers who took the time to complete this important survey.”