Data from the MorganAsh Resilience System found that the average proportion of vulnerable customers aligns with the FCA benchmark. 

Guidewire’s findings on UK customers in its 2026 European Insurance Consumer Survey shows conditional trust of insurers using AI, as the FCA warns...

£923 million was spent on health insurance in Q2 2025 alone, while insurance now accounts for 42% of all financial complaints.

The FCA found that complaints relating to protection rose by 10.1% between the first and second half of 2025.

Ben Cave, chief product officer (CPO) at Aveni, explains why he feels the FCA's upcoming targeted support regime will create significant shifts in the protection market.

Certua Life has announced its launch, with technology at the centre of its aims.

The FCA has made two new senior leadership appointments with the aim of strengthening key areas.

Chair of the Protection Distributors Group (PDG) Emma Thomson responds to the FCA’s Pure Protection Market Study interim report.

58% of adults do not hold a pure protection product even though many could benefit from them.

The FCA will review firms’ customer service and delivery and how they oversee third parties that handle claims.